Traveloka is a global travel technology company and online booking platform that lets users plan and book travel and related services through its website and mobile app — including flights, hotels, transportation, tours, activities, and more. It was founded in 2012 in Jakarta, Indonesia, and today operates across Southeast Asia and parts of Asia Pacific.
🌍 What Traveloka Does
Traveloka is often described as a “travel super-app” — a one-stop place to handle many aspects of a trip:
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Flight bookings with scores of global airlines.
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Hotels and accommodation from budget stays to luxury resorts.
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Ground transport options like bus, train tickets, car rentals, and airport transfers.
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Attractions & experiences, such as tours, theme-park tickets, local activities, and event passes.
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Travel deals & combos, including discounts and bundled packages.
Many users appreciate how the app bundles various travel products in one place, and it supports features like flexible search, filters, and loyalty points.
🧠 Technology & Features
Traveloka integrates modern technologies — including machine learning and AI — to personalize recommendations and search results for flights, hotels, and other services. The company also collaborates with tech partners to bring competitive pricing and tailored offers to its users.
📍 Presence in India
Traveloka has a presence in India primarily via its technology and engineering setup, including an R&D centre in Bengaluru (established in 2019) focused on developing its technology and products. While Traveloka’s services are available internationally — including flights and hotels relevant to Indian travelers — it isn’t an India-specific travel brand like some local Indian OTAs (online travel agencies).
📌 Things to Know Before Using
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As with many third-party booking platforms, the pricing, refund, and support policies largely follow the underlying airline/hotel policies, and experiences with customer service can vary. Always check the fare/booking terms before you complete a reservation.
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Because bookings are intermediated through the platform, dealing directly with airlines or hotels can sometimes be more complex than booking directly with the provider.
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