Tata CLiQ is an Indian e-commerce platform owned by Tata Digital, a subsidiary of the Tata Group. Established on May 27, 2016, Tata CLiQ offers a diverse range of fashion, footwear, accessories, and lifestyle products from numerous national and international brands.
In addition to its standard offerings, Tata CLiQ operates Tata CLiQ Luxury, a premium segment featuring luxury and bridge-to-luxury brands. The platform also introduced the ReLoved Store in February 2024, specializing in pre-owned luxury watches.
Tata CLiQ provides an omnichannel shopping experience, allowing customers to shop online and choose between home delivery or in-store pickup at Tata Group retail outlets like Westside. This approach ensures product authenticity and a seamless shopping experience.
While many customers appreciate Tata CLiQ's product range and authenticity, some have shared concerns about product quality and customer service. For instance, a customer reported receiving a damaged watch from a third-party seller on Tata CLiQ Luxury, highlighting challenges with returns and refunds.
